News & Events
 
Forbury Fever - Kick the Carbon Habit
Reading's celebration for World Environment Day kicks off at 11am. Children will be building an Ecobus for the Wheelie Green Machine procession. There's something for everyone all day- face painting, teddy bears' picnic with story telling, the Carbon Shoot Out game, circus skills and competitions.
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East Of England Show - Peterborough
See our stand in the Homes & Garden section.
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Bedford River Festival
We will be at the festival both days showing working models on our fully equiped show van.
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F.A.Q.

WOOD BURNING FIRES
 
Q: What type of wood should I use in my fireplace?
A: Dry wood with a moisture content of about the 20% and about 2 years of seasoning
 
Q: Can two fires be connected to the same flue?
A: No, each fire, whether it be a stove or a fireplace, must have a its own flue.
 
Q: When installing a stove, do I have to leave a certain distance between it and the walls?
A: Yes. There has to be a minimum safety distance between the sides and back of the stove and even averagely flammable materials (see specifications)
 
Q: What are the main rules to follow when installing a fire or preparing connections for a future installation?
A: It is important to consider fires, from the air intake to the chimney pot, as completely independent of other installations (wall boilers, heat pumps, air conditioners, extractor fans, etc.)
In practice every fire must have its own air intake, flue and chimney which do not interfere with other systems
 
 
PELLET BURNING FIRES
 
Q: What is the main advantage of a pellet stove over a wood burning stove?
A: Independence. A pellet stove can operate for several hours without reloading. It may be programmed to come on and turn off, and may be controlled remotely by telephone.
 
Q: I don’t have a flue; can I install a fireplace or a stove in any case?
A: You can install a pellet stove with a forced wall outlet, in compliance with the laws in force
 
Q: Can I use any other fuels in pellet stoves (wood, organic waste, etc)?
A: No, anything burnt other than pellets may damage the operation of the stove
 
Q: Do I always have to use the same type of pellet?
A: It is advisable so that the settings remain correct. Since pellets are highly variable, in certain cases the stove settings would need changing
 
Q: Do I need to take particular precautions when storing pellets?
A: It is enough to keep the sacks in a dry place
 
Q: In the case of pellet stoves, do I need to have the parameters set and first ignition carried out by an expert technician?
A: It is highly advisable to ensure the stove is set-up correctly by an accredited installer. This will also validate the Guarantee
 
Q: What routine maintenance should be carried out on a pellet stove?
A: As advised in the technical specifications, which you are recommended to read carefully, you should:
 
- Clean every day (for a few minutes when the stove is cold) by vacuuming the combustion chamber; also vacuum the hole in the combustion chamber where the superheated air enters
 
- empty the ash pan if necessary
 
When the stove is not used, have special maintenance / cleaning carried out by the technical assistance centre  once a year