Wood Burning Fires F.A.Q.

Q: What is the main advantage of a pellet stove over a wood burning stove?

A: Independence. A pellet stove can operate for several hours without reloading. It may be programmed to come on and turn off, and may be controlled remotely by telephone.

Q: I don’t have a flue; can I install a fireplace or a stove in any case?

A: You can install a pellet stove with a forced wall outlet, in compliance with the laws in force

Q: Can I use any other fuels in pellet stoves (wood, organic waste, etc)?

A: No, anything burnt other than pellets may damage the operation of the stove

Q: Do I always have to use the same type of pellet?

A: It is advisable so that the settings remain correct. Since pellets are highly variable, in certain cases the stove settings would need changing

Q: Do I need to take particular precautions when storing pellets?

A: It is enough to keep the sacks in a dry place

Q: In the case of pellet stoves, do I need to have the parameters set and first ignition carried out by an expert technician?

A: It is highly advisable to ensure the stove is set-up correctly by an accredited installer. This will also validate the Guarantee

Q: What routine maintenance should be carried out on a pellet stove?

A: As advised in the technical specifications, which you are recommended to read carefully, you should:

- Clean every day (for a few minutes when the stove is cold) by vacuuming the combustion chamber; also vacuum the hole in the combustion chamber where the superheated air enters

- empty the ash pan if necessary

When the stove is not used, have special maintenance / cleaning carried out by the technical assistance centre once a year